Effective date: May 25, 2025
FPV Combat School respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and your rights regarding your personal data when you use our website and access our course materials.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Information You Provide Directly:
- Account and Purchase Data: Your name, email address, and payment information (e.g., credit card details, billing address) when you register for an account or purchase a course. This information is necessary for transaction processing and account management.
- Communications: Records of your communications with us, such as support requests, feedback, or inquiries, including your email address and message content.
- User-Generated Content: Any comments, forum posts, messages, or other content you submit on our website.
- Information Collected Automatically:
- Technical Data: Your IP address, browser type and version, operating system, device type, referral sources, and other technical identifiers for website analytics, security, and troubleshooting.
- Usage Data: Information about how you interact with our website and course materials, including pages visited, time spent on pages, lessons viewed, course progress, and completion data. This helps us understand user behavior and improve course delivery.
2. How We Use Your Data
We use the collected information for the following purposes:
- To Provide Services: To create and manage your account, provide access to your purchased courses, deliver course content (including staged releases), and offer technical support.
- To Process Payments: To securely process your payments for courses via our third-party payment processor, Stripe.
- To Improve and Maintain Our Services: To understand how our website and courses are used, analyze trends, troubleshoot problems, and make improvements to our content, features, and user experience.
- To Communicate with You: To send you important transactional messages (e.g., purchase confirmations, course updates), administrative notices, and, with your consent where required, marketing communications about new courses, promotions, or news.
- For Security and Compliance: To detect and prevent fraud, unauthorized access, and other malicious activities, to enforce our Terms of Service, and to comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: These are strictly necessary for the website to function, enabling core functionalities like secure login sessions, course access, and shopping cart features.
- Analytics Cookies: We may use tools like Google Analytics to collect anonymous information about how visitors use our site, helping us to improve its performance and usability.
- Preference Cookies: These remember your settings and preferences (e.g., language choices) for a more personalized experience.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
4. Third-Party Services
We utilize third-party services that may collect and process your data on our behalf:
- Payment Processing: Stripe (for secure payment processing). Please review Stripe’s Privacy Policy at https://stripe.com/privacy.
- Analytics: Google Analytics (for website traffic analysis). Please review Google’s Privacy Policy at https://policies.google.com/privacy.
- Advertising: Facebook (Meta) (for advertising and understanding campaign performance). Please review Facebook’s Data Policy at https://www.facebook.com/privacy/explanation.
These third-party providers have their own privacy policies governing how they use the information collected. We encourage you to review their respective privacy policies. We do not sell or rent your personal data to third parties for their marketing purposes.
5. Data Retention
We retain your personal data for as long as your account is active and as necessary to provide you with our services. We may also retain certain information for a limited period after your account is no longer active for legal, accounting, or record-keeping purposes, or to comply with our Terms of Service.
6. Your Rights
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.
- Right to Restriction of Processing: You can request that we limit the way we use your data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to certain types of processing of your personal data (e.g., for direct marketing).
- Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe, typically within 30 days.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new “Effective Date.” Your continued use of the website and services after any such changes constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]